Total Score: 7.0/10
UKEssays is a custom-writing service with a beautiful website and quite an authoritative brand name, so my expectations were higher than usual. The content I received was much simpler than what top services deliver, so my overall impression is that the service is not bad, but it’s not the best choice for a student who’s looking for the highest level of quality. Plus, my essay order for the following UKessays.com review was one of the most expensive orders I’ve ever placed.
Online Reputation of UKEssays.com
The design of the website is on point. This seems like a highly professional service that tries hard to leave a good impression. UKEssays has a strong presence on social media. Its Facebook page has over 28,000 fans, and the Twitter profile is pretty active too.
Services and Guarantees
The most popular products include: essay, report, coursework, assignment, dissertation, thesis and proofreading. There are few unusual services in the list, such as essay skeleton answer service, topic with titles service, and reflective practice service. These new services seem attractive, but the company does not provide some classic papers, such as book reviews, lab reports, statistics and math projects, etc.
UKEssays guarantees timely delivery, plagiarism-free results, and refunds. I was surprised when I didn’t see a guarantee for free revisions, so I checked the terms and conditions. The company does offer amendments, but the procedure is quite complicated and the chances for a customer getting the requested corrections are minimal.
Prices and Discounts
The prices for essays are really high. I mean, the company is outrageously expensive. In the instant price form, you are able to choose the product, subject, grade required, length and delivery time. The most affordable option (High School Diploma C and longest deadline of 28 days) is $168 per page of 250 words. That’s crazy if you ask me. I opted for the American service, but the prices for UK are also available – they start from £100 per page of 250 words.
No discounts. That’s even crazier.
Quality of Services
The paper I received from UKessays was decent. I can’t complain about the quality, although it was too simple for me to say it was written by an expert native UK or US writer. I asked for revisions because the content did not contain any references, but the company denied my requirement without any explanation. For such a high price, I don’t think I got decent service.
So you charge me hundreds of dollars and you don’t provide 24/7 customer support? That’s just wrong, okay? The only way to get in touch with the service is to call the number, send a message or visit the friendly UK team. Really? I’m not impressed.
I had to wait for an entire day to get a response to my plea for revisions, and the answer was negative.
No blog, no free tips… this company is simply focused on sales without giving much in return.
My final conclusion: I didn’t spend this money wisely. I would have been happy with the quality if the quotes were lower, but my expectations were way higher when I paid the expensive final price. Do you agree with my UKessays review? Share your opinion in comments!